|Our Primary focus is Collision Repair, we direct all our efforts
into making your vehicle look as though it was never wrecked.
|We work with all insurance companies, and because we have been
in business since 1977 we know how to work with insurance
companies for YOUR benefit, not theirs.
We also do Direct Repair for several major insurance companies
that we feel are concerned with their customers satisfaction, not
how much money they can save.
|Auto Body Repair Consumer Bill of Rights
A CONSUMER IS ENTITLED TO:
1. SELECT THE AUTO BODY REPAIR SHOP TO REPAIR AUTO BODY
DAMAGE COVERED BY THE INSURANCE COMPANY. AN INSURANCE
COMPANY MAY NOT REQUIRE THE REPAIRS TO BE DONE AT A
SPECIFIC AUTO BODY REPAIR SHOP.
2. AN ITEMIZED WRITTEN ESTIMATE FOR AUTO BODY REPAIRS AND,
UPON COMPLETION OF REPAIRS, A DETAILED INVOICE. THE ESTIMATE
AND THE INVOICE MUST INCLUDE AN ITEMIZED LIST OF PARTS AND
LABOR ALONG WITH THE TOTAL PRICE FOR THE WORK PERFORMED.
THE ESTIMATE AND INVOICE MUST ALSO IDENTIFY ALL PARTS AS NEW,
USED, AFTERMARKET, RECONDITIONED, OR REBUILT.
3. BE INFORMED ABOUT COVERAGE FOR TOWING SERVICES. UNLESS THE
INSURANCE COMPANY HAS PROVIDED AN INSURED WITH THE NAME OF
A SPECIFIC TOWING COMPANY PRIOR TO THE INSURED?S USE OF
ANOTHER TOWING COMPANY, THE INSURANCE COMPANY MUST PAY
ALL REASONABLE TOWING CHARGES OF THE TOWING COMPANY USED
BY THE INSURED.
4. BE INFORMED ABOUT THE EXTENT OF COVERAGE, IF ANY, FOR A
REPLACEMENT RENTAL VEHICLE WHILE A DAMAGED VEHICLE IS BEING
5. BE INFORMED OF WHERE TO REPORT SUSPECTED FRAUD OR OTHER
COMPLAINTS AND CONCERNS ABOUT AUTO BODY REPAIRS.